Research & Evaluation
My UX Reports
Let’s look at some of my research reports
Study of Eye Tracking Patterns for Colored and Character Coded Video Subtitles
The purpose of the study is to demonstrate the change in Eye Tracking Patterns for Colored and Character Coded Video Subtitles.
SLA Usability Evaluation Report
The C-LION Usability Evaluation was conducted with Erie Insurance agents and customer service representatives to measure if the application experience is meeting the SLA (Service Level Agreement).
Dragon Evaluation Report
The purpose of the evaluation is to identify the technical constraints of the Dragon Developer and identify the major design changes that should be handled by the Dragon upgrade.
Barclays Sense usability Test Report
This is a sample usability test report for the second phase of designs for Barclay’s sense application that was tested in June 2019 with 6 members of the target group.
MSC Cruise Evaluation Report
This document provides an overview of the major design challenges and issues with the current MSC cruise line website and identifies improvement opportunities.